Handling Communication to Improve Patient Care
Handling Communication to Improve Patient Care
Addressing main patient challenges, unmet needs & expectations through the Patient Journey and provide them greater confidence as they navigate their medical & emotional journey while effectively managing, monitoring, and involving them as needed, on a large scale.
How Can Patient Supporting Programs (PSP) Drive Value for Your Organization?
The Engagement's Technology
AI Virtual Personal Assistant
Improving patient care by using an AI-powered medical personal assistant to handle doctor-patient interactions.
“No one size fits all”
We take into consideration patient’s language, age, gender, personal motivations, scheduled procedure, pre-existing medical issues, local best practices, and regulations.
Engaging Chatbot
Fast and easy contact between healthcare provider and their patients at any point in the patient experience, from any location, using any device.
By offering complete customization and conducting thorough patient profiling, we substantially improve the patient engagement and activation.
Tailored
Web Applications
We provide the information and address their unmet needs to provide better care and improve patient outcomes.
Perceptive Dashboards
and Customized Reports
Would you like to see all updated relevant data, insights, and KPIs in one place to make better-informed decisions?
Effective communication relies on thoughtfully sharing information, but that's not enough. To enhance patient experience and healthcare outcomes, you need to leverage insights, barriers, and enablers from your patients.
The dashboard is intuitive and user-friendly. It tracks patient data and displays customized reports, funnels, insights, KPIs, and more, using graphs and clear data visualizations.
Clinical Studies / RWE
Digital Solutions
How can you support HCPs in recruiting eligible patients quickly for clinical studies, RWE trials, and IITs?
We can assist with patient recruitment, conducting surveys and interviews, and providing electronic data capture and integration platforms for medical documentation and decision support.
How can you smoothly support patients through their journey to cope successfully with their struggles and challenges, ultimately improving health outcomes?
The “Patient Journey” is an insights framework for understanding the holistic patient disease experience, their interactions with relevant stakeholders, and their struggles and pain points. It includes the patient’s medical, emotional, and treatment experience from life before disease through symptoms, diagnosis, treatment onboarding, adherence, and resolution.
We can help you understand why patients act as they do and what can be done to influence their behavior. Address challenges throughout the patient journey, such as early detection, diagnosis, early treatment and onboarding, and enhancing adherence through digital solutions.
Embed a seamless patient experience throughout the patient journey touchpoints by utilizing reminders, chatbots, social media, e-initiatives, and patient activation campaigns. Assist patients during the anxious times leading up to, during, and following their medical treatment and care. Alleviate their fears and anxieties by providing them access to all the relevant knowledge and support they require at the appropriate time and place.
Patient Journey workshops & training with digital transformation
From Challenges to Creative Impactful Ideas: Leveraging Innovation for Better Patient Outcomes and Business Impact
Benefits to All Healthcare Organizations
Reduces risks, complications, and costs, simplifies procedures and processes, drives treatment optimization and improves health management and outcomes across the population.
PHARMACEUTICAL COMPANIES
By implementing a patient support program, you can address the entire spectrum of patient needs, from education and engagement to adherence and emotional support, while connecting patients with their healthcare providers and leveraging digital solutions for better outcomes. This approach not only improves patient health but also provides valuable data and insights to healthcare providers, leading to enhanced market differentiation and cost efficiency for your organization.
MEDICAL DEVICES
Improve health outcomes between visits, reduce the burden on physicians, and increase revenue through reimbursements.
HEALTH FUNDS, HOSPITALS AND CLINICS
Improving the quality of care between visits, reducing the professional staff’s burden, and increasing revenue through repeat visits.
PHARMACIES
Improve the customer service customers receive by transferring professional knowledge through pharmacists, maintaining strong relationships, and offering added-value services.
Play Video