Securing Your Data with Precision
Every technological solution at b-online undergoes a thorough planning and examination process, prioritizing information security and privacy from the outset. Our systems are designed to meet all standards and regulations concerning sensitive medical information. All our projects are security-oriented, built to comply with GDPR, privacy laws, and IT regulations, with a strong emphasis on quality processes and validation through ITIL and SDLC methodologies.
Mastering
Technology
with Experienced
Insight.
Our solutions are crafted to align perfectly with our client�s processes and systems, ensuring full compliance with required standards and integrating stringent quality and control measures. We thoroughly study source systems, such as content management systems for doctors (VEEVA or IQVIA), automation systems like SFMC, and the KPIs essential to local and regional markets. This ensures our solutions are not only technologically advanced but also tailored to integrate seamlessly with the organization's existing systems, adapting reports and measurements to fit their unique needs.
Case Study
Innovating with New Medical Specialties
When entering a new medical specialty or targeting doctors outside our current network, we utilize Tele-detailing calls to swiftly build profiles and map the area against new products or indications. This approach fosters continuous engagement with doctors through digital channels or in conjunction with field visits. To ensure success, we integrate data back into VEEVA or IQVIA systems, sharing insights and success metrics with teams and managers. Our training programs ensure the team is proficient with required systems, and we collaborate closely with the technical team to ensure all integrations are executed correctly and with the necessary approvals.
SFMC
Creating Dynamic Customer Journeys
b-online is certified in SF and SFMC, empowering us to design innovative customer journeys with automation and AI capabilities. We generate targeted lists through integration with VEEVA and SFMC, gaining insights into HCPs' preferences for personalized experiences.
Case Study
In collaboration between a pharmaceutical company and the Society for Obesity...
Mastering Technologies
CMDB
A configuration management database is an ITIL term for a database used by an organization to store information about hardware and software assets.
Web & Mobile Applications
We provide a secure web and mobile applications solutions through our development services.
VEEVA
We have been an active content partner with VEEVA for seven years, with our staff undergoing continuous training to stay abreast of the latest developments and best practices in the field.
Salesforce Marketing Cloud
Get to know your customers through unified profiles. Personalise offers across any channel with AI. Build lasting relationships that drive business growth.
Power BI
Turn your data into visuals with advanced data-analysis tools, AI capabilities, and a user-friendly report-creation tool.
Microsoft Azure
Invent with purpose, realize cost savings, and make your organization more efficient with Microsoft Azure's open and flexible cloud computing platform.
IQVIA
An eCOA solution built for you. Designed for your patients. Improve the patient experience, enhance data quality and accelerate clinical trials
Adobe Experience Manager
From content and asset management to digital forms and guides to learning management systems, Adobe can help you deliver the right content to users when and where they need it.